Monday, December 27, 2010

There’s No Crying In Baseball (Jumping in on the End of Year Wrap-Ups)

Photo by Allison Jones

The past year has been frightening enlightening, and while we reached for our goals (like some below), it was tough not to get sidelined by every hurdle, sand storm and trial by fire this tough economy has thrown at us. In many ways, it’s made me a far better manager and (I think) stronger business owner, while reminding myself if running a business was easy, everyone would be doing it.

So, how did we match up to my goals for 2010? My philosophy with the goals to make some progression large or small, keeping our momentum moving forward.
Here’s a brief recap of a few of them:

Gluten-Free Tarts: Soft launching and test marketing a gluten-free line of tarts. From past posts you can tell we spent time (lots of time), working out our gluten-free crust. The response has been highly positive - to the point of a few emails from fans crankily succinctly requesting we add them to our online store. Working out how support a larger scale production of them (which includes investing in some additional equipment) will be part of 2011.

Expanding our Social Media: I’m social! I really am, if you were sitting next to me in a bar, on a plane or in the stall next to us at a farmer’s market, would you hear an ear-full about all sorts of things. Just starting this blog was a huge step. I like the tweet and try not to over load anyone who likes us on Facebook. I aim to tell you more about our company culture, what we are working towards and what I like/dislike. A content plan is something to aspire to, until then, I’m shooting off the cuff.

Growing our Distribution/Sales Region: The year was about loss and gain. We lost some of our smaller coffee house clients but in turn upped our sales and distribution a bit to larger clients (I’m not going to say our sales wildly grew, however I see a chance at a turning point in making gains). We’re dipping our toe into the Seattle market (w/PCC Natural Foods) and we’ll see where this takes us. 

As the year wraps up, I’m pretty grateful that I was able to keep us floating through. More than a few of my peers can’t say the same, and while there’s no crying in baseball, every small business owner has some emotional attachment to the thing they’ve built and some days, just opening the door and turning the lights on is the largest (and most satisfying) goal achievement.

2011 goals are rattling around and being vetted, then we’ll be social. Really!

Oh, and a friendly elf promised me a new phone soon, so with a better camera you might actually get some decent pics to peruse. Progress, eh?


  1. Just wanted to send you a quick note to say that I LOVE your gluten free tart! I hope that more coffee shops start stocking them so us GF people can have an option other than the occassionally offered GF cookie or muffin. Having a savory option is wonderful!
    Thank you!

  2. Thanks for the great feedback Emily! I'm aiming to approach some coffee shops in the coming weeks (as well as Whole Foods), so if you have a favorite coffee location, let us know.